The AI that simplifies hospitality
Hotely is the AI assistant created for hotels, resorts, and hospitality businesses that want to improve guest communication, reduce operational costs, and increase direct bookings. A single platform to manage chats, calls, menus, and voice interactions naturally and multilingually.
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We partner with the leaders in hospitality
Never lose a customer.
Never miss a phone call
Hotely handles incoming calls when staff is unavailable. No missed calls. Ever. Thanks to VoIP integration, every call is handled by an AI Agent capable of providing information, taking reservations, or leaving messages naturally in any language.
Never lose a customer.
Answer frequently asked questions on the website and increase direct bookings
Integrate AI directly into your website to instantly answer guest questions. Increase direct bookings by providing immediate information on availability, pricing, and services, reducing dependence on OTAs.
Never lose a customer.
Send welcome messages on booking.com in an automated manner
Fully automate guest communication on Booking.com. Send personalized welcome messages, check-in instructions, and hotel service information, improving the guest experience from the first contact.
GDPR and European hosting
Certified integrations with leading PMS
Increase revenue per room.
Install a digital concierge in every room that helps sell extra services
Transform every room into an intelligent point of sale. The digital concierge suggests personalized services, books spa and restaurant, and increases revenue per room through an engaging and natural guest experience.
Increase restaurant sales.
Have a digital menu with AI features for the restaurant or make room orders
A digital, multilingual, interactive menu updatable in real-time. Guests can explore dishes, check ingredients, or book directly from their device. AI suggests personalized dishes and optimizes the dining experience.
Everything in one platform to communicate with your guests
From the digital concierge that increases revenue per room to multilingual menus that transform the dining experience. A unified dashboard to manage all touchpoints with your guests.
Fast
Instant guest responses, real-time reservations, and automated check-ins.
Powerful
Handles thousands of simultaneous interactions with advanced artificial intelligence.
Secure
GDPR-compliant data protection and end-to-end encryption for guest privacy.
AI Powered
Continuous learning to improve guest experience and increase revenue.
Pricing
Choose the perfect plan for you
Every plan includes a 30-day free trial. No hidden costs, easy cancellation.
💳 No hidden costs • 🔒 Easy cancellation • ⚡ 24/7 Support
Fast setup, instant use
With Hotely you're up and running right away: integrations with your website, Booking.com and WhatsApp, and an in‑room QR code.
Fast setup, instant use
With Hotely you don’t need weeks of configuration: we handle everything. We connect the system to your website, Booking.com and WhatsApp, and provide you with an in‑room QR code. You can even customize the bedside tent card with your brand, so you start receiving requests and bookings right away.
The admin panel is intuitive and lets you follow every conversation without friction, so your staff can focus on hospitality.
Personalization
Adapt the style and tone of your digital concierge to your property. Whether you want to promote the spa, highlight the restaurant, or offer unique experiences like tours and excursions, Hotely fits your needs and brand, ensuring consistency for every guest.
The intelligence behind Hotely
Aurora is the AI engine developed in Italy by Aurora Technologies that makes Hotely unique.
Designed for hospitality, our technology learns from interactions, integrates with PMS and OTAs, and lets you deliver an increasingly personalized and efficient service.
With Aurora, every message becomes an opportunity to delight guests and grow revenue.
